Política de cancelación

La Palma Hotel – Room Booking & Cancellation Policy Reservation Policy To confirm your reservation, a valid credit card or advance payment may be required. Rates are based on room type, occupancy, and seasonality. All rates are quoted in Colombian Pesos (COP) and include applicable taxes unless stated otherwise. Check-in & Check-out • Check-in: From 3:00 PM • Check-out: By 11:00 AM Early check-in or late check-out may be requested, subject to availability and may incur additional charges. Cancellation Policy We offer a flexible cancellation policy for your convenience: • Cancellations must be made at least 24 hours prior to the check-in date to avoid charges. • Cancellations made within 24 hours of arrival will incur a one-night stay charge. • In case of a no-show, the first night will be charged, and the remainder of the reservation will be released. Modifications Changes to your reservation (e.g., dates, number of guests) are subject to availability and rate adjustments. Please contact us directly as early as possible. Payment Policy Payment can be made by credit/debit card, bank transfer, or cash upon arrival. Some promotional rates or peak-season bookings may require advance payment. House Rules • Smoking is not allowed inside rooms. • Pets are not permitted, unless pre-authorized. • Guests are expected to behave respectfully and comply with property policies to ensure a pleasant stay for all. For assistance or to make changes to your reservation, please contact us at: 📞 +57 [insert number] 📧 [insert email]

Datos de contacto

• HOTEL LA PALMA, Calle 18, Centro Historico, Santa Marta, Magdalena, Colombia

  573222104588

  contacto@lapalmahotel.com.co